Ceiling fan installation is a commonly requested service here at TriStar Electric, along with repairs and replacements. We know the importance of having a working fan for proper air circulation and, depending on the fan, reliable lighting. That’s why we follow through on each project to make sure everything is in good working order, no matter how many times we have to come back!
An issue we sometimes encounter is when a fan is installed by another company and is not working correctly. Here is an example of a similar challenge presented to us, and how we were able to fix it and delight our customer.
The Challenge
A customer came to us with a problem: they had their ceiling fan installation done by another company, and shortly after the fan began having issues. They had purchased their fan from a store and asked that store for recommendations of an electrician to have it fixed. They recommended us, and we were happy to help with the challenge!
It took a few tries to get it working correctly, but our knowledgeable electricians were able to fix the wiring and get it working correctly. We even took a look at the other fans to make sure they had no problems. This left the customer thrilled with our services, and they even left a great review for us!
What The Customer Had to Say
“Tri-Star has done everything they can do to get the fan to appropriate working order – it took several visits but it is finally done. I was charged for the first visit but not the subsequent visits so Tri-Star was more than fair in terms of their charge for the repair. While they were here, they looked at my other fans as well to confirm they all had the appropriate screws and bolts and did find problems with two other fans and the way they were installed. Their approach to customer service is great and I have other work needing to be done and will be using Tri-Star for sure.”
Call TriStar Electric for ceiling fan installation today!
No matter the job, big or small, the professionals at TriStar Electric will be happy to discuss your project and answer any questions or concerns you may have.
If you have any questions about ceiling fan installation or energy efficient air and lighting options, or if you have questions related to your generator, please contact TriStar Electric, Maryland’s premier residential and commercial electrician, by calling 410-799-5791 or 301-384-8880. Or, you can fill out the contact form on our website.
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